Privacy Policy

Last updated: 14th May 2025

At Wilde Bridal, we are committed to protecting your privacy and handling your personal data with care and transparency. This privacy policy explains how we collect, use, and protect your information when you shop with us or browse our website.

What information do we collect?

When you place an order, sign up to our mailing list, or contact us, we may collect the following:

  • Your name

  • Contact details (email address, delivery address, phone number if provided)

  • Payment details (processed securely via third-party providers — we do not store card information)

  • Order history and preferences

  • Any personalisation details you provide

We also use cookies to improve your experience on our website. You can adjust your cookie preferences in your browser settings at any time.

How do we use your information?

We use your data to:

  • Process and fulfil your orders

  • Keep you updated about your order status

  • Respond to your queries or customer service requests

  • Send occasional marketing emails (if you’ve opted in)

  • Improve and personalise your experience with us

Sharing your information

We only share your data when necessary — for example, with trusted third-party services who help us process payments, deliver your order, or manage our website. We never sell your information to other companies.

Marketing

If you’ve signed up to our mailing list, we may send you updates about new products, exclusive offers or promotions. You can unsubscribe at any time by clicking the link in our emails or contacting us directly.

How we protect your data

We take appropriate measures to keep your information secure and prevent unauthorised access. Your payment information is handled securely via payment providers like Stripe, PayPal or Etsy Payments (depending on your checkout method).

Your rights

Under UK data protection laws, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete information

  • Ask us to delete your data (where we’re legally permitted to do so)

  • Withdraw consent for marketing at any time

If you would like to exercise any of these rights, please contact us at the email below.

Contact Us

If you have any questions about this privacy policy or how your data is used, please get in touch:

📧 Email: hello@wildebridal.com

We may update this policy from time to time, so please check back for any changes.