Terms & Conditions

Last updated: 13/07/2025

Welcome to Wilde Bridal. By placing an order with us or using our website, you are agreeing to the following terms and conditions. Please read them carefully.

Ordering

  • Once your order is placed, you will receive a confirmation email. This confirms that we have received your order.

  • We reserve the right to cancel an order if a product is unavailable, there is an error in the pricing or product description, or for any other reasonable reason.

  • By placing an order, you confirm that all details provided are accurate and you have permission to use the payment method.

Personalised Items

  • Please ensure all personalisation details are correct before placing your order. We may not be able to change these, but please contact us as soon as possible if you need to on hello@wildebridal.com.

  • Personalised and made-to-order items take 5–7 working days to be dispatched.

  • As personalised items are custom made, they are non-refundable unless faulty or incorrect.

Pricing & Payment

  • All prices are listed in GBP (£) and include VAT

  • Payment must be made in full at the time of ordering.

Shipping

  • UK orders are shipped via Royal Mail Tracked 48 as standard.

  • Next Day Delivery is available at checkout on eligible orders.

  • International shipping is available, with delivery times and costs depending on location.

  • Customers are responsible for any customs or import duties for international orders.

  • Wilde Bridal is not liable for delivery delays once items are in the hands of the courier.

Returns & Refunds

  • Non-personalised, non-pierced items may be returned within 14 days of delivery, provided they are unworn, unused, and in original packaging.

  • Earrings and other pierced jewellery are non-returnable if the hygiene seal has been broken.

  • To request a return, please email us with your order number and reason for return.

  • Customers are responsible for return postage unless the item is faulty or incorrect.

Intellectual Property

All designs, content, product photography and branding on our website are the property of Wilde Bridal. Reproduction, copying, or redistribution without permission is strictly prohibited.

Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. Any changes will be posted on this page, and it is your responsibility to check them before ordering.

Competitions

The current competition is running on Instagram is as follows;

‘Win a Spa Day for 2 at Carden Park and £250 to spend at Wilde’ is running from 13/07/2024 to 27/07/2025.’

Please read the Terms & Conditions below.

Terms & Conditions

  • The promoter is Wilde Bridal

  • The competition is open UK & Ireland only, to participants aged 16 years or over except employees of Wilde Bridal and their close relatives and anyone otherwise connected with the organisation or judging of the competition.

  • There is no entry fee and no purchase necessary to enter this competition.

  • By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.

  • Route to entry for the competition and details of how to enter via social media.

  • The competition will be open 13/07/2025 to 27/07/2025.

  • Only one entry will be accepted per person. Multiple entries from the same person will be discounted.

  • No responsibility can be accepted for entries not received for whatever reason.

  • The rules of the competition and how to enter are as follows:

  • To enter, simply follow the steps detailed on the Wilde Bridal Instagram page.. By entering the user is agreeing to the terms and conditions.

The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice. Any changes to the competition will be notified to entrants as soon as possible by the promoter.

  • The promoter is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.

  • Carden Park is not a sponsor of, nor affiliated with, this competition. The prize has been purchased independently and is not endorsed by Carden Park.

  • The exact prize details are as follows;

 A magical Twilight Garden Experience with evening spa access.

Your prize includes a two-course meal served in Elements Restaurant 

The Twilight Garden Experience with Dinner includes the following: 

  • Arrival from 5:30pm

  • Use of the Spa Garden and Thermal Experiences between 6pm and 9.30pm

  • A complimentary glass of Carden Park Estate Reserve sparkling wine

  • A comfy robe to relax in

  • A pair of Spa at Carden flip flops to take home

Enjoy a delicious, freshly made two-course meal in Elements Restaurant overlooking the global award-winning spa garden.

  • The prize is as stated and no cash or other alternatives will be offered. The prizes are not transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.

  • Winners will be chosen at random generating number software, from all entries received and verified by promoter.

  • The winner will be notified by DM on Instagram within 2 days of the closing date. If the winner cannot be contacted or do not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.

  • Wilde Bridal will notify the winner when and where the prize can be delivered.

  • Wilde Bridal’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.

  • By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.

  • The competition and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England.

  • The winner agrees to the use of his/her name in any publicity material, as well as their entry. Any personal data relating to the winner or any other entrants will be used solely in accordance with current [UK] data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.

  • Entry into the competition will be deemed as acceptance of these terms and conditions.

  • This promotion is in no way sponsored, endorsed or administered by, or associated with, Instagram, Facebook, Twitter or any other Social Network. 

  • Wilde Bridal shall have the right, at its sole discretion and at any time, to change or modify these terms and conditions, such change shall be effective immediately upon posting to this webpage.

Contact Us

If you have any questions about these terms, your order, or anything else, feel free to contact us at hello@wildebridal.com